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Privacy Policy

Effective Date: April 4, 2025

At Hub Scientific, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and use our services.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

a. Personal Information

This is information that can be used to identify you personally. The types of personal information we may collect include:

  • Name
  • Contact details (e.g., email address, phone number)
  • Billing and shipping addresses
  • Payment information (credit card, bank details, etc.)
  • Test results or laboratory analysis details
  • Any other personal information you provide through our website or in the course of engaging with our services

b. Non-Personal Information

This is information that does not personally identify you and is collected automatically when you visit our website. This includes:

  • IP address
  • Browser type and version
  • Device type
  • Referring URL
  • Pages visited on our website
  • Date and time of visit

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide laboratory testing services and process your test requests
  • To respond to inquiries and provide customer support
  • To send updates, promotional materials, or service-related notifications (with your consent)
  • To improve the performance and functionality of our website
  • To comply with legal and regulatory requirements
  • To prevent fraud and protect our systems

3. How We Share Your Information

We respect your privacy and do not share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or performing services such as payment processing, customer support, and laboratory analysis.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as court orders or government investigations, or to protect the rights, property, or safety of Hub Scientific, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely dispose of or anonymize your personal data.

5. Security of Your Information

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. We use encryption technologies, secure servers, and other safeguards to ensure the security of your data. However, no method of data transmission over the Internet or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and actions. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Hub Scientific
Email: hubscilab@gmail.com
Phone: +1 (360) 306-3601
Address: 5373 Guide Meridian Suite E105 Bellingham, WA 98226